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Top 5 Delivery Services in Hong Kong

Top 5 Delivery Services in Hong Kong

Service Quality - We chose delivery services in Hong Kong that offer affordable services and deliver as quickly as possible.
 
Convenience - We picked delivery services that make their services as accessible and convenient as possible. Having apps, multiple locations, and other similar feats add points to this criterion.
 
Customer Satisfaction - This criterion is graded based on our experience with the company and the stories told by the customers that we interviewed.

1. GOGOX

GOGOX Homepage

Services: Small and Large Item Delivery For Companies and Individuals, Same-Day Deliveries, Deliveries Within 1-4 Hours

Website: https://www.gogox.com/index/

Contact Details: 3590 339 | [email protected]

Google Reviews score3.5/5
Total reviews5/5
Score consistency 4/5
Service Quality4.5/5
Price4/5
Speed of Delivery5/5
Convenience5/5
Customer Satisfaction4/5

Pros

  • Relatively affordable delivery service
  • Can deliver a wide variety of items and goods
  • Quick delivery

Cons

  • Numerous additional fees

GOGOX is a company established in 2013 that provides delivery services in Hong Kong, China, Singapore, and a handful of other countries. 

GOGOX primarily uses vans and trucks to deliver goods and packages anywhere in Hong Kong. We like how GOGOX can send off a variety of packages, from bulky goods and items to pets. 

The company also gives you the option to hire a van, a 5.5-ton truck, or a 9-ton truck to match the weight of your items.

If you have smaller parcels weighing 5 kg or less, GOGOX also has a GOGODelivery program where you can choose to have your items delivered within 1-2 hours, 4 hours, or anytime within the day. This variety allows the customer to pick a type of service that would be both convenient and affordable for them.

One of the strengths of GOGOX is how affordable its services are. GOGOVans and GOGODeliveries start at $55 and $40, respectively, with the price increasing the further away your recipient is from you. 

However, one downside is how quickly these services reach over a hundred dollars due to the number of additional fees. The basic prices do not include parking fees, toll fees, and other additional costs based on the nature and circumstances of your items and the delivery.

Regardless, GOGOX’s relative affordability, quick delivery service, numerous options, and convenience make them a splendid choice for deliveries of any kind. 

2. Lalamove

Lalamove Homepage

Services: Small and Large Item Delivery for Businesses and Individuals

Website: https://www.lalamove.com/en-hk/

Address: Unit A-D, 3/F. West Gate Tower, 7 Wing Hong Street, Lai Chi Kok, Kowloon, Hong Kong

Contact Details: 3701 3701 | [email protected]

Google Reviews score3.5/5
Total reviews4/5
Score consistency 4/5
Service Quality5/5
Price5/5
Speed of Delivery5/5
Convenience5/5
Customer Satisfaction4/5

Pros

  • Multiple delivery options
  • Relatively affordable
  • Quick deliveries

Cons

  • Numerous additional charges depending on delivery

Lalamove is a courier and delivery service in Hong Kong that handles a wide range of goods and items. 

Having this range is one of the company’s biggest strengths. They can deliver anything from valuable goods, groceries, and pets to large items, furniture, and more. 

We also like how they have a variety of delivery options. For smaller items, you can opt for walking couriers or motorcycle riders that will bring your parcel door-to-door.

If you require heavy lifting, you can hire Lalamove drivers that will bring a van, a 5-ton truck, or a 9-ton truck, depending on your needs.

We also appreciate how affordable the service is. The walking and motorcycle courier service starts at $40, while the larger vehicle deliveries start at around $55. 

Of course, there are additional charges depending on the circumstance. However, these charges are only for larger vehicles, especially if you need to have them parked, pay tolls to reach the destination, or handle dangerous goods.

We also appreciate how quick the delivery service is and how they give you the ability to track your parcel in real time.

Overall, we believe that Lalamove is a great option for those looking for quick and affordable shipping, especially for smaller items.

3. SF Express

SF Express Homepage

Services: Courier Service, Same-Day Deliveries, Local and International Shipping and Delivery

Website: https://htm.sf-express.com/hk/en/

Contact Details: 

  • Phone: +852 2730 0273
  • WhatsApp: +852 5232 3333

Operating Hours: Monday to Saturday: 9:00 AM – 8:00 PM

Google Reviews score3.9/5
Total reviews4/5
Score consistency 4/5
Service Quality4/5
Price4/5
Speed of Delivery4/5
Convenience4/5
Customer Satisfaction4/5

Pros

  • Open on weekends and have long hours
  • Multiple locations

Cons

  • No pick-up service

SF Express is a courier and delivery service in Hong Kong that offers both local and international shipping and deliveries. Since its establishment in 1993, the company has built up its advantages through experience.

One of these advantages is the multiple locations it has throughout Hong Kong. Unlike other companies that pick up your parcel, you will have to personally visit their branches so you can have your item processed.

Regardless, you are never too far away from an SF Express location, wherever you may be. 

We also like how quick and efficient the service is. 

According to customers we interviewed, there usually are lines during peak hours. However, you can have your package shipped within minutes of your arrival.

Another strength that SF Express has is that it can handle numerous packages, from small parcels and documents to larger items. 

We appreciate how the company will automatically upgrade your shipping if you manage to have it processed in the morning. If you ship off your parcel before a certain time in the morning, they will deliver it on the same day free of any additional charges.

Overall, we believe that SF Express is the perfect match for those looking for delivery services that can quickly and affordably ship their smaller items.

4. Foodpanda

Foodpanda Homepage

Services: Food and Grocery Delivery

Website: https://www.foodpanda.hk/

Contact Details: [email protected]

Google Reviews score2.7/5
Total reviews5/5
Score consistency 4/5
Service Quality4/5
Price4/5
Speed of Delivery4/5
Convenience5/5
Customer Satisfaction4/5

Pros

  • Connected to over 12,000 businesses
  • Quick delivery to your home or office

Cons

  • Delivers mostly food items 

Foodpanda is a food delivery service in Hong Kong. Established in 2012, it now serves other parts of Asia, including Singapore, the Philippines, and more.

One of Foodpanda’s strengths is its connections to thousands of restaurants and food vendors. With a few taps on their app, you could have fresh warm meals delivered right to your doorstep.

They can also deliver groceries and other necessities from various shops, making it easy and convenient for you to get what you need without leaving your home or office.

Of course, these services come at a slightly higher price, with the company adding to the cost of the goods and charging a delivery fee.

However, we believe that this is a small price to pay for the convenience the company brings, as you could get your items delivered at any time of the day.

Despite the limitations of its scope of service, we believe that Foodpanda is the best match for those looking for a quick food delivery service that brings what they need whenever they need it. 

5. PICKUPP

PICKUPP Homepage

Services: Parcel and Document Delivery for E-Commerce and Businesses, Same-Day and Next-Day Delivery, International Deliveries

Website: https://hk.pickupp.io/en/

Address: Room 412 – 413, Harbour Center Phase 1, Hung Hom, Hong Kong

Contact Details: [email protected]

Operating Hours: 

  • Monday to Friday: 9:00 AM – 10:00 PM
  • Saturday: 9:00 AM – 5:00 PM
Google Reviews score4/5
Total reviews5/5
Score consistency 4/5
Service Quality4.5/5
Price4/5
Speed of Delivery5/5
Convenience5/5
Customer Satisfaction4/5

Pros

  • Offers different delivery options
  • Offers a long-term pricing plan to reduce costs
  • Offers real-time tracking

Cons

  • Works with businesses only

PICKUPP is a courier and delivery service established in 2016. Although their services are primarily for businesses and e-commerce customers, we believe that they still deserve a spot on this list. 

One of PICKUPP’s strengths is its numerous delivery services, including same-day and next-day shipping. They can also do international deliveries, which is a plus.

The price for these services varies, starting at around $36. However, we like how PICKUPP offers plans for businesses that register with them so that you can get discounts. 

This is especially helpful if your shop or business conducts a lot of shipping. Nevertheless, availing of the package is not required, so you could sign up and only use their services for a handful of drop-offs.

In addition, we also like how PICKUPP allows clients to monitor their delivery 24/7 in real-time. This GPS tracking, combined with a photo and e-signature confirmation, ensures that your package goes to the right person as quickly as possible. 

Our experience with PICKUPP is generally pleasant, especially with their reliability. However, we did receive some complaints from their other customers regarding delayed packages and unresponsive customer service.

PICKUPP’s quick delivery service, pricing schemes, and convenience make them the perfect match for businesses dealing in e-commerce that handle a lot of shipping.

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