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The Top 5 Appliance Repair Services in Hong Kong

The Top 5 Appliance Repair Services in Hong Kong

  • Qualifications - We picked appliance repair shops with technicians with years of experience repairing different types or brands of home appliances to ensure they can work on most problems.
  • Services - We based this on the appliances they cover and the quality through a proven track record to ensure high-quality service.
  • Reliability - We looked for providers with flexible schedules who are available the majority of the week and are reliable in terms of after-sales support.
  • Cost - We picked businesses with reasonable pricing and offer cost-effective solutions without compromising the quality of service.

We rely on appliances every single day to make life more convenient, but with daily use comes possible damage. Instead of shelling out money to buy a new one, why not see if you can repair it?

That’s where the best appliance repair services in Hong Kong come to the rescue by bringing our household equipment back to life. Check out our top picks for a functional household that won’t break the bank!

1. Ying Fung Repair Service 

Ying Fung Repair Service's Homepage

Services: Washing machines, dryers, refrigerators

Website: https://www.yingfung-service.com.hk/ 

Address: Room D, 18 / F, Tower A, Tung Chun Industrial Building, 9-11 Cheong Wing Road, Kwai Chung

Contact Details: +852 9606 6248

Office Hours: Monday – Sunday: 9:00 am – 6:00 pm

Google reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency5/5
Qualifications5/5
Services4/5
Range of services3/5
Service quality5/5
Reliability5/5
Cost (A higher score means better value)5/5

Pros

  • Available daily and on public holidays
  • Follows the global standard in repairs
  • Works on major brands
  • Has impressive warranty coverage
  • Reasonably priced

Cons

  • Limited repair services

Ying Fung Repair Service earns a spot on our list because of their years in the business. They’ve been around for a decade and have worked on over 100,000 repairs—impressive!

That wasn’t surprising since they obtained ISO 9001 2015, a global standard in quality management. In our books, this makes them reliable in appliance repairs!

It’s also nice they’re a highly accessible business. Their availability every day and on public holidays earns big points from us since clients get to hire them on weekends.

Additionally, we appreciate that their technicians are knowledgeable in major brands of appliances, making them even more reliable for us. Those brands include Samsung, Whirlpool, Siemens, and Panasonic.

But here’s the thing: they don’t repair many appliance types, which means we have to slash off some points. Currently, they only stick to washing machines, dryers, and refrigerators.

On the bright side, we like their 90-day satisfaction guarantee. It’s a pretty long time to find out if there are issues with the repair, don’t you think?

Plus, there’s zero fees if there’s a need for another inspection on the same appliance. On top of that, gear parts get a 6-month warranty!

Lastly, we found that Ying Fung Repair Service has affordable prices, starting at $300 for a washing machine and dryer repair. That’s a steal, especially with their impressive warranty coverage!

2. ENK Appliance Service

ENK Appliance Service's Homepage

Services: Refrigerators, freezers, washing machines, dryers, kitchen appliances, built-in appliances

Website: https://www.enkapplianceservice.com/ 

Address: Flat 444, Yip On Factory Estate Block 2, Wang Hoi Rd, Kowloon Bay, Hong Kong

Contact Details: +852 9846 8082, [email protected]

Office Hours: Monday – Sunday: 9:00 am – 9:00 pm

Google reviews score5/5
Total reviews2/5
Score consistency5/5
Qualifications5/5
Services5/5
Range of services5/5
Service quality5/5
Reliability5/5
Cost (A higher score means better value)4/5

Pros

  • Handles many types of appliances
  • Fixes built-in appliances
  • Open daily with long hours
  • Offers cost-effective solutions

Cons

  • Can have starting rates available

A Hong Kong repair business that we found impressive is ENK Appliance Service. We love their focus on residential services, which we believe showcases their expertise and knowledge in common and complex problems.

They also showcase their expertise through their range of services. From what we’ve seen, they’re like a one-stop shop for any residential appliances, such as fridges, washing machines, dryers, and kitchen equipment.

What’s even more impressive is they also fix built-in appliances, which are a little more challenging than freestanding ones. Not all appliance repair services in Hong Kong offer this, which is why this earns massive points in our book!

It’s also convenient that ENK Appliance Service handles major brands. We like how this aspect makes them accessible to many Hong Kong residents.

Speaking of accessibility, we appreciate their operating hours. Besides working every single day, it’s nice they work until nine in the evening, which means they can accept many clients in a day.

Also, their dedication to sustainability is an incredible factor. We admire their commitment to reducing the waste we bring to landfills by repairing many types of appliances.

However, we think it would be nice if they indicated their starting prices online, just so clients know what to expect. But the good thing we found is they offer cost-effective solutions as much as possible, which their clients have praised them for.

3. Papabo

Papabo's Homepage

Services: Repairs, electrical, furniture assembly, plumbing, painting, renovation, etc.

Website: https://www.papabo.hk/en/ 

Address: G/F, 3 Prince’s Terrace, Central, Hong Kong

Contact Details: +852 5282 9515, [email protected]

Office Hours: Monday – Sunday: 24 hours

Google reviews score4.9/5
Total reviews4/5
Score consistency5/5
Qualifications5/5
Services5/5
Range of services5/5
Service quality5/5
Reliability5/5
Cost (A higher score means better value)4/5

Pros

  • A jack-of-all-trades service
  • Available for requests 24/7
  • Easy booking system through the app
  • Repairs many home appliances

Cons

  • No fixed rates; varies per handyman

Being a handyman service makes Papabo a jack of all trades. Their skills, knowledge, and expertise in many tasks make them a highly sought-after service for us.

From what we’ve seen, their home appliance repair services are outstanding. We think it’s great that they can handle various kinds, such as air-conditioners, refrigerators, and washing machines. 

For us, this wide coverage also makes them a convenient service because they can repair more than one appliance in one visit.

Even better than that is their maintenance service, which includes tune-ups to prevent appliances from breaking down—a plus for convenience! 

In addition, we appreciate their 24/7 availability for job requests. There are no worries whether it’s a weekend or not because they can come by anytime!

Another plus is that their mobile app makes their booking system easy. Clients can schedule an appointment and pick their preferred handyman at their fingertips.

The catch we noted, however, is the prices will differ depending on the handyman, so there will be expensive and affordable ones. Also, there’s no fixed inspection rate, which means clients are likely to encounter expensive fees. 

Overall, prices will depend on the handyman, but the good news is that clients can choose to hire who has the most reasonable prices.

Finally, their handymen are each required to submit their HKID and necessary licenses. We approve of that because it means only qualified and experienced repairmen will come by—it’s a good thing most clients had positive experiences.

4. Ace Handyman

Ace Handyman's Homepage

Services: Cleaning, installation, repairs, refurbishment, etc.

Website: https://www.acehandyman.hk/ 

Contact Details: +852 9078 1918

Office Hours: Monday – Saturday: 

Google reviews score5/5
Total reviews2/5
Score consistency5/5
Qualifications5/5
Services4.5/5
Range of services4/5
Service quality5/5
Reliability5/5
Cost (A higher score means better value)5/5

Pros

  • An all-rounder service
  • Has 24/7 emergency services
  • Works in businesses and government offices
  • Speaks English and Cantonese

Cons

  • Not ideal for complex appliance issues

An all-rounder service that stood out for us is Ace Handyman. As their name suggests, they’re a handyman service, which means they’re skilled in many tasks for home repairs and maintenance.

One of the main things we like about them is that they speak in English and Cantonese. There are no worries about miscommunication or the possibility of getting lost in translation here!

It’s also nice that they can handle more than one job in one visit. For us, that speaks about their skills and efficiency, which earns them many points from us.

However, we found a downside. Since Ace Handyman doesn’t focus on appliance repairs, they’re not ideal for complex issues.

On the positive side, they’re the service to call for small repairs. Let’s say there are hinge problems or the fridge won’t shut properly; then, they can handle those issues quickly.

We think it’s also fantastic that they’re available 24/7 for emergencies. That’s quite rare for repair services in Hong Kong, so this is worth highlighting.

Plus, we commend them for being able to handle not only residential appliances but also restaurants and government offices. In our books, this makes them accessible to many!

It almost feels like a bonus that Ace Handyman has continued to provide efficient and effective work. Based on our surveys, they’re friendly and professional, too, which we believe results in an overall positive experience.

5. AC Home

AC Home's Homepage

Services: Air-conditioning repair, installation, maintenance

Website: https://www.achomehk.com/ 

Address: No. 5-7 Yuen Shun Circuit, Sha Tin, Shatin Industrial Center Block B

Contact Details: +852 9733 4458

Office Hours: Monday – Saturday: 9:00 am – 6:00 pm

Google reviews score5/5
Facebook reviews score4.8/5
Total reviews4/5
Score consistency5/5
Qualifications5/5
Services3/5
Range of services1/5
Service quality5/5
Reliability5/5
Cost (A higher score means better value)5/5

Pros

  • Repairs many brands, models and types
  • Works for residential and commercial clients
  • Has door-to-door inspection
  • Has competitive pricing

Cons

  • Only works on air-conditioning units

AC Home is one of our go-to for Hong Kong appliance repair services. We love that they’ve worked on thousands of cases, whether that’s repair or maintenance.

But a slight issue we found is they only work on air-conditioning appliances. Their services are not as extensive as we’d like, but we still appreciate their focus on clean air for homes and businesses.

Since they focus on air-conditioning equipment, we appreciate their extensive skills and knowledge. It doesn’t matter if it’s a common issue or a complex one because their technicians are highly skilled.

Plus, we like that they work on different brands, models, and types of air conditioners. But, again, if you have other equipment that needs fixing, you need to call someone else because they can only do cleaning for other home appliances.

On a good note, AC Home has a very efficient, effective, and professional team. The clients we conversed with complimented the technicians for ensuring their place was kept clean during the service.

In addition, we appreciate that they carry out a door-to-door inspection to provide a more accurate quotation. An added advantage is their competitive pricing, an aspect that many past clients have also mentioned.

Finally, we like that their warranty is for 30 days for replacement parts. It helps that their technicians are well-known for being responsive should there be any issues.

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