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Top 5 Carpet Cleaners in Hong Kong Homepage

Top 9 Carpet Cleaners in Hong Kong

Methods. There’s a lot of different carpet cleaning methods, and the wrong one could severely damage your carpet. Different materials call for certain chemicals and methods.
 
Chemicals. Chemicals react differently to what they come in contact with, and the wrong ones could cause damage immediately or over time. We picked cleaners that have a grasp of what to use and what not to use for different materials.
 
Cleaning expertise. We picked cleaners that have a deep understanding of how different methods and cleaning substances can affect certain carpet types, as well as how to use equipment properly.
 
Customer care. One more thing to consider is the level of customer care they can provide, especially with their commitment to providing utmost service.

1. Ali Carpets

Services: https://alicarpetcleaning.com/our-services/

Website: https://alicarpetcleaning.com/

Address: 8/F, 813, Paramount Building, 12 Ka Yip Street, Chai Wan, Hong Kong

Contact details: +85253001997 | [email protected]

Business hours: Contact for more information

Google reviews score5/5
Yelp reviews score N/A
Total reviewsN/A
Score consistency N/A
Methods 5/5
Chemicals5/5
Cleaning expertise5/5
Customer care5/5

Pros

  • Many years in the industry
  • Professional and experienced team
  • High quality workmanship and service delivery

Cons

  • Operating hours unavailable

Ali Carpets is the largest independent carpet retailer in Hong Kong, offering a wide selection of both new and antique carpets.

Since 2002, they’ve been providing carpet and rug services and has become among the leading oriental rug cleaners in Hong Kong.

Carpets can be delicate and this is why we think they must be cleaned by experts, and we think that they would know carpet cleaning the best.

They have skilled and professionally trained experts who know much about carpets and how to clean, repair and restore them. This is why we’ve added them to the top of this list.

We’re impressed by the quality of their work and their overall professionalism. It’s evident to us that they’ve been doing this for years and have mastered their craft.

We find their rates to be reasonable as well. Especially since we get excellent service.

We highly recommend!

2. Sultan Carpet Cleaning

Services: https://carpetcleaning.hk/Services

Website: https://carpetcleaning.hk/

Address: Room 1410 Sau Fung House Fung Wah Estate Chai Wan

Contact details: 63410346 | [email protected]

Business hours: Contact for more information

Google reviews score4.7/5
Yelp reviews score N/A
Total reviewsN/A
Score consistency N/A
Methods 5/5
Chemicals5/5
Cleaning expertise5/5
Customer care5/5

Pros

  • Many years of experience
  • High quality service delivery
  • Free pick up/delivery
  • Affordable rates

Cons

  • Operating hours unavailable

Sultan Carpet Cleaning has been in operating in Hong Kong for over four decades.

They believe in never using low-quality products to clean carpets to simply reduce cost. We like that they care about their client’s items as if it were their own.

We like them because they’re able to make carpets look new even if they’ve been damage by flood and other things. They’re 100% confident that they can get carpets looking and smelling brand new.

Whether you need your carpet cleaned, repaired or its color restored, their expert team can do so for you.

They offer free pick-up and delivery for their services which we find highly convenient.

For such high quality service, we like that their rates are affordable and worth every dollar.

We highly recommend!

3. Ayesha Carpet Cleaning

Services: https://ayeshacarpetshop.com/services

Website: https://ayeshacarpetshop.com/

Address: Flat 11, Ground Floor Nam Shan Villag, Po lo che Sai Kung N.T. Hong Kong

Contact details: [email protected] | 63211040

Business hours: Contact for more information

Google reviews scoreN/A
Yelp reviews score N/A
Total reviewsN/A
Score consistency N/A
Methods 4/5
Chemicals5/5
Cleaning expertise5/5
Customer care5/5

Pros

  • Qualified experts
  • Affordable prices
  • On schedule

Cons

  • Operating hours unavailable
  • Limited reviews online

Ayesha Carpet Cleaning is a professional carpet cleaning company.

They’re experts when it comes to making carpets look brand new through their various services.

The services they offer include carpet cleaning, dust removal, and damage repair.

We find that their team is reliable when it comes to getting the job done. What’s more is they get the job done on schedule which we like.

For great service delivery, we like how affordable their prices are.

Do note that if you’re looking for feedback from others, their company has limited reviews online and may be difficult to find.

4. Tribal Rugs Centre

Tribal Rugs Centre Homepage

Services: Washing and cleaning, repair and restoration, consultation, delivery, underlay, custom-made orders

Website: http://www.tribalrugscentre.com/ 

Address: 42-42a Hollywood Road, 42-42A Hollywood Rd, Central, Hong Kong

Contact details: +852 2544 0455

Business hours: 

  • Monday 10AM–7PM
  • Tuesday 10AM–7PM
  • Wednesday 10AM–7PM
  • Thursday 10AM–7PM
  • Friday 10AM–7PM
  • Saturday 10AM–7PM
  • Sunday 10AM–7PM
Google reviews score5/5
Yelp reviews score 4/5
Total reviews4/5
Score consistency 5/5
Methods 5/5
Chemicals5/5
Cleaning expertise5/5
Customer care5/5

Pros

  • Highly experienced in carpet care
  • Relatively cheaper price compared to others
  • Friendly and accommodating staff 

Cons

  • Highly artisanal; not really for large, commercial carpet floorings

Tribal Rugs Centre is one of the oldest shops in Hong Kong that caters to carpet cleaning and similar services. They’ve been around since 1967, and they’re well-known in the area for all handmade fabric concerns.

Right off the bat, we could already tell how careful they are when it comes to their craft. Their little store in Hollywood Road boasts a wide collection of beautiful carpets, and naturally we had to check out their carpet care services right away.

The attending staff were genuinely gentle and warm, explaining to us their step-by-step process in cleaning carpets and how to better take care of them.

We really liked how they focus on longevity and preserving the carpet’s design, as they treat this similar to a work of art.

Such is their store’s philosophy, and now it’s no longer a surprise to us why they’re well-known around the area. 

They avoid using harsh chemicals, and only choose ones that are safe for fabrics that are commonly used in making carpets.

Sadly, they don’t publish set fees, but we’ve heard about their relatively cheaper price point compared to other carpet cleaners in Hong Kong, which is another good thing.

Given their years in service and their passion for carpets, Tribal Rugs Centre is one of the carpet cleaners we’ll always remember whenever we need any carpet cleaned.

5. Umar Carpets

Umar Carpets Homepage

Services: Carpet selling, carpet cleaning and washing, carpet repair, carpet restoration

Website: http://www.umarcarpets.hk/   

Address: G/F, 3B Wo Tong Kong, Mang, Kung Uk, Clear Water Bay, Sai Kung, N. T., Hong Kong

Contact details: +852 9810 1943 

Business hours: 

  • Monday 9AM–9PM
  • Tuesday 9AM–9PM
  • Wednesday 9AM–9PM
  • Thursday 9AM–9PM
  • Friday 9AM–9PM
  • Saturday 9AM–9PM
  • Sunday 9AM–9PM
Google reviews score5/5
Yelp reviews score 4/5
Total reviews4/5
Score consistency 4/5
Methods 5/5
Chemicals4/5
Cleaning expertise4/5
Customer care4/5

Pros

  • Friendly staff
  • Thoroughly careful method
  • Has an in-depth understanding of carpet materials

Cons

  • No price list for services provided

Umar Carpets has been in business since 1993, another one of  Hong Kong’s longest-running carpet care providers.

Firstly, they mainly sell carpets from Afghanistan, Central Asia, and Pakistan – both new and antique handmade carpets.

Secondly, one of their main services is also carpet cleaning, and since we’re quite particular about carpet cleaners, we can say we like their cleaning services after checking it out.

We like how they began with  a deep cleaning to remove dust, followed by the washing. At this point, they use different methods for different types of carpets.

We were really pleased with how particular they are about using one method for one type of material, ensuring that no damages will be made on the carpet.

Hayat was so easy to work with, and he was so kind and went through all the trouble of explaining everything for us.

Sometimes this can feel like they just want you to say yes to their service, but Hayat was so genuine about what they do, and other clients have said the same thing as well.

Carpet cleaning can take up to 10 days, depending on the size and how dirty it is, but we think it’s only fair if you really want good results.

Overall, we’re confident that Umar Carpets can make carpets look renewed after every wash. Prices aren’t listed on their website, but you can get a free quote instead.

6. Iqbal Carpets

Iqbal Carpets Homepage

Services: Carpet cleaning, carpet repairing, carpet selling, rug cleaning

Website: https://www.iqbalcarpets.hk/#   

Address: Carpark, 23A Kap Pin Long, Sha Kok Mei Rd, Sai Kung, Hong Kong 

Contact details: +852 9018 0897

Business hours: 

  • Monday 11AM–7PM
  • Tuesday 11AM–7PM
  • Wednesday 11AM–7PM
  • Thursday 11AM–7PM
  • Friday 11AM–7PM
  • Saturday 11AM–7PM
  • Sunday 11AM–7PM
Google reviews score5/5
Yelp reviews score 5/5
Total reviews5/5
Score consistency 5/5
Methods 5/5
Chemicals4/5
Cleaning expertise4/5
Customer care5/5

Pros

  • Can take in all kinds of carpets 
  • Can repair old carpets and rugs
  • Cleans carpets by hand

Cons

  • Severely underrated (online) for the quality of their work

Another one of Hong Kong’s renowned carpet providers, Iqbal Carpets has been around since 1990, being one of the leading oriental rug cleaners in the area.

While most cleaners use vacuums and other machines, we’ve always been impressed with how they’ve continued using the traditional warm and cool water cleaning method – a feat that’s only done by hand.

Their cleaning process begins with pre-dusting, vacuuming, hand brushing, natural drying, and control drying.

This method barely damages the carpet and removes so much of the grime and all that nasty stuff, although it takes some time to finish.

Some carpet cleaners don’t take in certain carpets because of the material, but Iqbal Carpets accept carpets and rugs of all sorts, so we’re pretty confident in their methods and cleaning expertise.

Apart from that, they also have skilled artisans who are trained in restoring and repairing antique carpets and rugs to make them look newer and bolder.

A lot of their regular clients also commend their cleaning services, and they’ve all been going to Iqbal Carpets for years now.

We definitely take that as a plus. It can get quite difficult to find good carpet cleaners in Hong Kong, so we’re really glad to have come across Iqbal Carpets.

7. Hayat Carpet Cleaning

Hayat Carpet Cleaning  Homepage

Services: Carpet cleaning, carpet repairing, carpet selling, color restoration

Website: https://hayatcarpetcleaning.hk/

Address: Wo Tong Kong, 3B-(A) Ground Floor, Clear Water Bay, Hong Kong

Contact details: +852 9810 1943

Business hours:

  • Monday 9AM–8PM
  • Tuesday 9AM–8PM
  • Wednesday 9AM–8PM
  • Thursday 9AM–8PM
  • Friday 9AM–8PM
  • Saturday 9AM–8PM
  • Sunday Closed
Google reviews score5/5
Yelp reviews score 4/5
Total reviews4/5
Score consistency 4/5
Methods 5/5
Chemicals4/5
Cleaning expertise4/5
Customer care4/5

Pros

  • 35 years of experience
  • Skilled labour force
  • Offers free consultancy

Cons

  • Minor issues with turnaround time and responsiveness

Hayat Carpet Cleaning began operating in 1979, and they’re one of the most established carpet cleaners in Hong Kong.

With 35 years of experience, we can see why they’re one of the go-to stores when it comes to sourcing and keeping carpets in top shape.

Apart from selling stunning carpets and rugs from Central Asia and some parts of the Middle East, they also offer rug weaving repairs, mothproofing, Scotchgard, pet stain removal, and other services for carpets.

To rid carpets of stains, allergens, and filth, they do most of their washing by hand, and another thing that we approve of is their use of nontoxic cleaning products.

While it can take a while to thoroughly clean carpets this way, we don’t really find it as much of an issue, since we’re always happy seeing the results they deliver.

They also have carpet repairing and colour restoration. With skilled artisans, they are able to mend parts of carpets that have been severely worn out.

Since they source fibres from Central Asia and areas that have high quality materials, we’re pretty certain about their ability to make carpets look beautiful again.

The only issue we have is their slow response rate online, which they can definitely improve on. Other than that, we think Hayat Carpet Cleaning is a commendable company when it comes to carpet care.

8. TNT Group (Sofa Cleaning and Carpet Cleaning HK)

TNT Group (Sofa Cleaning and Carpet Cleaning HK)

Services: Mattress, sofa, fabric products, carpets, rugs, private cinema, private yacht and plane, clinic, hotel

Website: http://www.tntcleaning.com.hk/   

Address: Hong Kong, Lai Chi Kok, Cheung Sha Wan Rd, 833號, Cheung Sha Wan Plaza, Unit 1101, Tower 1

Contact details: +852 2475 2886

Business hours: 

  • Monday 9AM–9PM
  • Tuesday 9AM–9PM
  • Wednesday 9AM–9PM
  • Thursday 9AM–9PM
  • Friday 9AM–9PM
  • Saturday 9AM–9PM
  • Sunday 9AM–9PM
Google reviews score5/5
Yelp reviews score 5/5
Total reviews5/5
Score consistency 5/5
Methods 5/5
Chemicals5/5
Cleaning expertise5/5
Customer care5/5

Pros

  • Prompt booking
  • Highly responsive
  • Remarkably punctual cleaning team

Cons

  • Another underrated carpet cleaning company

TNT Group has been in business for over 25 years, and although they’re generally a cleaning company, we were glad to find out that they specialise in both commercial and residential carpet cleaning in Hong Kong. 

They have a team of professionally trained technicians that do the cleaning using high quality products and equipment.

To begin with, they’re very particular about their cleaning method, and they don’t skip a single step in the process, so that’s comforting especially if you’re looking to get your money’s worth.

We’ve noticed this method of theirs keeps their standards consistent, so complaints are hardly heard about their cleaning outcomes.

We’ve also heard a lot from their regular clients, most of whom are tenants in high-end apartments in Hong Kong, so knowing this reinforces our optimism towards their work.

Aside from knowing that they use high quality products, we truly appreciate how we have the option to choose from our preferences, so it can be kid- and pet-friendly and less harsh.

Their concern for health is definitely our favourite thing about them, and on their website they’ve listed down possible diseases you could have from pests living in your furniture and carpets.

The only concern we have is how they seem to be severely underrated in online review aggregators. With the quality of their services, we wouldn’t hesitate running back to them for a deep carpet cleaning.

9. CarpetBuyer

Services: Modern rugs and classic carpets

Website: https://www.carpetbuyer.com/

Address: Unit 2604-07, 26/F., Horizon Plaza, 2 Lee Wing Street, Ap Lei Chau, Hong Kong

Contact details:

Business hours: 

  • Mon – Sat 10:30 to 18:00
  • Sun & Public Holiday 11:00 to 18:00
Google reviews score5/5
Yelp reviews score N/A
Total reviewsN/A
Score consistency N/A
Methods 3/5
Chemicals3/5
Cleaning expertise3/5
Customer care3/5

Pros

  • Variety of rugs and carpets available
  • Cleaning and repair services

Cons

  • Limited information on cleaning services

CarpetBuyer began in 2003 and has been selling hand-made carpets since then.

We find that they have an excellent collection of carpets and rugs of exceptional quality.

As specialists in carpets, they also have carpet cleaning and repairs available.

Such services include Wall Hanging, Kelim Repair, Cotton Fringes Repair, and Silk Fringes Repair.

We’ve seen some of their work and we think they’re great at cleaning and repairing carpets, so we definitely recommend!

However, we do hope they provide more information about their cleaning and repair services on their website.

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